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> For a complete documentation index, see https://tieback.io/docs/llms.txt.
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# Global Search

> Find any product, token, batch, or export across your workspace with Spotlight Search, including GS1 Digital Link and resolver URL paste lookup.

## Overview

**tie*back***

Global Search gives you instant, workspace-wide lookup across every object in your account:
products, tokens, batches, and exports, from a single search bar.

Open Spotlight Search with **⌘K** (Mac) or **Ctrl+K** (Windows/Linux) from anywhere in the platform. Start typing and results appear immediately, grouped by type and ranked by relevance.

---

## What You Can Search

Global Search covers four core object types across your entire workspace:

### Products

Find any product by searching across multiple fields simultaneously:

| Field                | How It Matches                                    | Example                          |
| -------------------- | ------------------------------------------------- | -------------------------------- |
| **Product name**     | Matches across all configured languages           | `Winter Gloves`, `Gants d'hiver` |
| **SKU**              | Partial match anywhere in the SKU                 | `GL4` finds `GL4-123`            |
| **Description**      | Partial match on product description text         | `organic cotton`                 |
| **Attribute values** | Matches any product attribute value               | `steel grey`, `china`            |
| **GTIN**             | Exact match on 8, 12, 13, or 14-digit identifiers | `5060999100063`                  |

Product search is designed for rich, semantic discovery, so you don't need to remember exact identifiers to find what you're looking for.

### Tokens

Search for individual minted tokens by their serial number. Type at least 4 characters of a serial to find matching tokens.

> **Example:** Searching `13250d12` finds all tokens whose serial starts with that value.

### Batches

Search for mint batches by their batch ID. Partial matches are supported from the start of the ID.

### Exports

Search for export records by their export ID or export group ID. Paste a full UUID to find the exact export.

---

## Smart Query Routing

Global Search automatically understands what you're looking for based on your input:

| What You Type                           | What's Searched                  |
| --------------------------------------- | -------------------------------- |
| Plain text (e.g. `winter gloves`)       | Products only                    |
| A GTIN (e.g. `5060999100063`)           | Products (exact GTIN match)      |
| A UUID                                  | Products, batches, and exports   |
| Mixed text and numbers (e.g. `GL4-123`) | Products, tokens, and batches    |
| A GS1 Digital Link URL                  | Automatically parsed (see below) |

You never need to tell the system what type of object you're searching for, as it figures it out from your query.

---

## GS1 Digital Link & Resolver URL Lookup

You can paste a full GS1 Digital Link or resolver URL directly into Global Search. The system automatically extracts the relevant identifiers and finds the matching object.

**Token lookup (URL with serial):**

```
https://acme.tieback.io/01/5060999100063/21/13250d12
→ Finds the token with serial "13250d12"
```

**Product lookup (URL with GTIN only):**

```
https://acme.tieback.io/01/5060999100063
→ Finds the product with GTIN "5060999100063"
```

This is especially useful when you receive a resolver URL from a supply chain partner, a printed QR code, or a scan event, then paste it directly into Spotlight to jump straight to the relevant record.

---

## Navigating Results

Results are grouped in a consistent order: **Products → Tokens → Batches → Exports**.

Each result shows:

* **Primary label**: the object name or identifier (e.g. product name, token serial)
* **Secondary label**: supporting context (e.g. SKU, batch ID)
* **Status**: current object status where applicable

Click a result or press **Enter** to navigate directly to the object's detail page:

| Result Type | Opens               |
| ----------- | ------------------- |
| Product     | Product detail page |
| Token       | Token detail page   |
| Batch       | Batch detail page   |
| Export      | Exports view        |

Use **↑** and **↓** arrow keys to move through results without leaving the keyboard.

---

## Keyboard Shortcuts

| Shortcut            | Action                |
| ------------------- | --------------------- |
| **⌘K** / **Ctrl+K** | Open Spotlight Search |
| **↑ ↓**             | Navigate results      |
| **Enter**           | Open selected result  |
| **Esc**             | Close Spotlight       |

---

## How It Works

* **Workspace-scoped**: you only see objects that belong to your workspace. Cross-workspace data is never returned.
* **Instant**: results appear as you type with built-in debouncing for a smooth experience.
* **Cursor-paginated**: large result sets load progressively without performance degradation.
* **Timeout-safe**: queries are bounded to prevent slow responses. If a query takes too long, you'll see a friendly message suggesting you refine your search.

---

## Tips for Effective Searching

1. **Use product names in any language**: search matches across all configured locales, not just English.
2. **Paste resolver URLs directly**: no need to manually extract GTINs or serials from URLs.
3. **Search by attribute values**: if you know a product's colour, material, or any attribute, you can search by it.
4. **Use at least 4 characters for token serials**: shorter queries are too broad to return useful token results.
5. **Paste a full UUID**: to find a specific product, batch, or export by its exact ID.

---

## Constraints

| Rule                 | Detail                                                       |
| -------------------- | ------------------------------------------------------------ |
| Minimum query length | 2 characters                                                 |
| Token serial minimum | 4 characters                                                 |
| Scope                | Workspace-scoped, only your workspace's objects are returned |
| Pagination           | Cursor-based for consistent performance at scale             |

## Related Docs

* [Products](/product-module/products)
* [Minting Overview](/minting/overview)
* [Resolver & GS1 Digital Link](/product-module/resolver-gs-1-digital-link)
* [Product Identifiers](/product-module/identifiers)