Cookie Policy
Last updated: 16 March 2026
This Cookie Policy explains how Startwitus Limited, trading as TieBack (“TieBack”, “we”, “us”, or “our”), uses cookies and similar tracking technologies when you visit our website at https://tieback.io, use our platform, or interact with our digital product passport pages (collectively, the “Services”).
This policy explains what these technologies are, why we use them, and your rights to control our use of them.
1. What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
- First-party cookies: Cookies set by the website owner (in this case, TieBack).
- Third-party cookies: Cookies set by parties other than the website owner. These enable third-party features or functionality to be provided on or through the website (e.g., interactive content, analytics, and secure infrastructure).
We also use similar technologies like web beacons, pixels, and local storage (collectively referred to as "cookies" in this policy) for similar purposes.
2. Why do we use cookies?
We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Services to operate, and we refer to these as "strictly necessary" or "essential" cookies.
Other cookies enable us to track and target the interests of our users to enhance the experience on our platform, or to provide necessary security telemetry for product passport verification.
3. Types of cookies we use
A. Strictly Necessary (Essential) Cookies
These cookies are strictly necessary to provide you with the Services and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary to deliver the Services, you cannot refuse them without impacting how our platform functions.
Examples: Authentication tokens, security identifiers, routing cookies, and load balancing cookies.
B. Performance and Analytics Cookies
These cookies collect information that is used either in aggregate form to help us understand how our Services are being used, or to help us customise our website for you. They help us understand which pages are visited most often and how users navigate the platform.
Examples: Site traffic analytics, error logging, and performance metrics.
C. Functionality Cookies
These cookies are used to enhance the performance and functionality of our Services but are non-essential to their use. However, without these cookies, certain functionality may become unavailable or you would be required to enter your login details every time you visit.
Examples: Language preferences, UI state retention, and dashboard settings.
D. Security and Trust Telemetry (Product Passports)
When users interact with a digital product passport, we may use local storage or strictly necessary device signals to prevent fraud, enforce rate limits, and ensure the cryptographic integrity of the scan event. These are not used for cross-site marketing tracking.
4. How can I control cookies?
You have the right to decide whether to accept or reject non-essential cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager that appears when you first visit our website.
Browser Controls
You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website or platform may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information.
5. Updates to this Cookie Policy
We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons.
Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the top of this Cookie Policy indicates when it was last updated.
6. Contact us
If you have questions about our use of cookies or other technologies, please contact us at:
Startwitus Limited trading as TieBack
3rd Floor, 86-90 Paul Street
London, England, United Kingdom
EC2A 4NE
- Email: [email protected]
- Website: https://tieback.io