Notifications

The notifications system surfaces operational events to brand members so they don’t have to monitor every workspace surface manually.

Channels

ChannelWhat it is for
In-product feedThe bell icon in the workspace header — actionable items, system messages
EmailHigher-importance events that may need attention outside the app
Audit logEvery notification-worthy event is also recorded in the audit log

Event Categories

  • Member events — invitations accepted, role changes, ownership transfers
  • Billing events — subscription changes, invoice issued, payment failed, credit top-up confirmed
  • Mint events — large batch completion, mint failures requiring attention
  • Passport governance — controlled update applied, break-glass amendment, revocation
  • Hostname events — custom hostname verification status changes
  • Platform messages — incident notices, maintenance windows

Per-Member Preferences

Each member controls their own notification preferences from Settings → Profile. Workspace owners can set workspace-wide defaults but cannot override an individual member’s explicit choice.